Account Manager


London, Victoria • Full time, Perm


Salary – Up to £38,000

Are you a PR expert who has a desire to take the next steps in your career?

We are Harvard: a multi award-winning agency for tech brands big and small. With services spanning PR, creative and marketing, and planning, we help our clients make their move and our people make their mark.

We’ve grown phenomenally in the last few years to an 80+ strong business with global clients, and this expansion is set to continue. We are now looking for an Account Manager to join the marketing team and build a career here.

We are looking for someone who is the beating heart of our client account teams. You have a laser-focus on ensuring that our day-to-day results remain of the highest quality. As an Account Manager you ensure that every team member is on track with deliverables and the client is kept up to speed throughout the process.

You are….

…friend to our clients

…guide to our account executives

…support to our client leads

…communicator between clients and account teams

…expert in technology, PR and media

You are the driving force that helps us to produce best-in-class strategic account work for clients, helping create strong and relevant media presence for your clients. You are our go-to-expert on the latest media trends and everyday creativity, within the agency.

What you do

For our clients…

  • Be a media expert – pitching and securing a steam of interview, feature, byline and rapid response opportunities to make sure there is real thrust to all accounts
  • Grow your media connections into the broadcast, national and international space
  • Develop media outreach plans for clients, manage development of quarterly media calendars, identify proactive and reactive media opportunities
  • Write excellent long and short form content for digital and print media
  • Manage the pipeline of work across your accounts week-by-week, delegating to junior team members and helping manage their workloads
  • Simultaneously manage multiple clients / projects and ensure delivery against targets every month
  • Liaise with clients 1:1 and take a lead role on weekly status calls, providing consultancy and developing strong relationships
  • Take ownership of client admin: writing contact reports, providing live updates on coverage secured, updating status reports and managing reporting
  • Engage Harvard’s full service offering where appropriate to ensure our clients are receiving a best-in-class service
  • Take a role in managing third party partners, such as research companies

For our team…

  • Guide and mentor junior members of the team, leading by example and sharing best practice
  • Establish a strong roster of media contacts that you can draw upon to driving your clients’ comms programmes
  • Set an example in you media knowledge and approach to pitching – bringing in media opportunities and guiding the junior team in doing the same
  • Support the team by sharing coverage examples and media expertise
  • Participate in new business brainstorms, taking an active role in supporting with research and insights

For our agency…

  • Develop your PR knowledge and skillset to actively suggest new ideas and advise Harvard’s integrated client portfolio
  • Take an active, positive part in our agency culture
  • Support Harvard’s own marketing and social activity, for example by sharing content or writing a blog on a PR-related subject that interests you
  • Participate in our training programme – Never Stop Learning
  • Approach the development of your role with enthusiasm and commitment
  • Contribute to a positive, inclusive culture at Harvard

Harvard Values

  • Social– creating strong teams that know how to work together
  • Curious– curiosity leads to continuous questioning and learning
  • Open– open minds lead to better ideas and relationships
  • Responsible– aiming to be a force for good in the way we do business
  • Entrepreneurial– everyone behaving as if it was their own business
  • Expert– passionate about being a specialist